Effective Date: 24 May 2025
Website: https://www.wellensiek.com.au

Wellensiek Coaching respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using this website or engaging with our services, you agree to the terms of this Privacy Policy.

1. Who We Are

This website is operated by Tyler Wellensiek, trading as Wellensiek Coaching.

2. What Personal Data We Collect and Why

We collect personal information for the purpose of providing coaching and consulting services, improving our website, and communicating with clients and visitors. The types of data we may collect include:

a. Contact Forms and Bookings

When you contact us or make a booking, we collect your name, email address, phone number, organisation (if applicable), and the content of your message or inquiry.

b. Coaching and Consulting Engagements

Information shared during coaching or consulting engagements is treated as confidential and is only used for service delivery, unless required by law or with your consent.

c. Comments and Blog Interactions

If you leave comments on our site, we collect the data shown in the comment form, your IP address, and your browser user agent string to help with spam detection. An anonymised string (hash) of your email address may be shared with Gravatar to display your profile image. Learn more at https://automattic.com/privacy/.

d. Media Uploads

If you upload images to the site, avoid including location data (EXIF GPS). Other users may be able to extract this information.

e. Cookies

We use cookies to enhance your experience. Cookies may store your name, email, and website details if you leave a comment. These cookies may last for up to one year.

Additional cookies are used for:

Session tracking (e.g. login and display preferences)
Analytics and performance monitoring
Embedded services (e.g. video players or forms from third-party tools)

You can control or disable cookies via your browser settings.

f. Analytics

We may use third-party analytics tools (e.g. Google Analytics or SiteGround Analytics) to gather data on website usage, page views, location, device type, and time on site. This data is anonymised and used to improve website performance and user experience.

3. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, forms, images, or articles). Embedded content behaves in the same way as if you visited the originating site. These third-party websites may collect your data, use cookies, and track your interactions. We recommend reviewing their individual privacy policies.

Examples include:

Scheduling forms (e.g. Calendly)
Contact forms (e.g. Sendinblue)
Embedded videos (e.g. YouTube)

4. How We Use Your Information

Your personal data is used only for:

Providing coaching or consulting services
Responding to inquiries and bookings
Sending occasional updates, newsletters or resources (opt-in only)
Improving website experience
Fulfilling our legal and regulatory obligations

We do not sell or rent your personal information to third parties.

5. Who We Share Your Data With

Your information may be shared with trusted third-party providers who assist us in operating our website and delivering services (e.g. hosting providers, analytics services, scheduling tools). These providers are bound by privacy and confidentiality obligations.

If you request a password reset, your IP address may be included in the reset email.

We will only disclose personal information to law enforcement or regulators where required by law.

6. How Long We Retain Your Data

Comments and metadata: retained indefinitely to recognise and approve follow-ups automatically.
Account holders (if applicable): personal profile data is retained until deleted by the user or administrator.
Coaching records: kept securely for 7 years in line with professional standards, unless otherwise agreed.

7. What Rights You Have Over Your Data

You have the right to:

Access the personal data we hold about you
Request corrections to inaccurate or outdated information
Request erasure of personal data we no longer need
Withdraw consent to marketing or communication at any time

To make a request, contact support@wellensiek.com.au. We may need to verify your identity before acting.

8. How We Protect Your Data

We take reasonable physical, technical and administrative precautions to protect your personal information from loss, misuse, unauthorised access or disclosure. These include:

SSL encryption of website data
Secure password protection on devices
Professional recordkeeping software (where applicable)
Limited access to confidential coaching notes

Despite our efforts, no system is 100% secure. Please contact us immediately if you believe your data has been compromised.

9. International Data Transfers

Our website is hosted in Australia, but third-party providers (e.g. email or analytics tools) may store data on servers located overseas. We ensure all third parties follow appropriate data protection standards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted at https://wellensiek.com.au/privacy-policy. We encourage you to review it periodically.

11. Contact

If you have any questions or concerns about how your data is handled, please get in touch:

Tyler Wellensiek
Email: grow@wellensiek.com.au
Phone: +61 (8) 7094 0577
Address: 14 Tapley St, Adelaide SA 5000